- General Provisions
General Sale Provisions (hereinafter referred to as the “General Provisions”) are set by the contractual relations between each user of best-sign.com websites (hereinafter referred to as the “User” or “You”) and Zsolt Malinák – EnergySave, registered address: Rákócziho 24/2, Komárno, 94501, Slovenská Republika, IČO: 44926766.
Visiting our websites you undertake to follow our General Provisions for Sale and Use.
- Process of Ordering
Once we receive your order, you shall be notified by e-mail. The order shall become binding after Purchaser’s electronic order and when the payment is received on our account if paid by card or bank transfer (PAYPAL) . The order (or its part) acknowledged by the Seller shall be regarded as binding for both parties unless any terms and conditions agreed upon acknowledgment are breached. Essential terms shall be regarded, in particular, order content (precise specification of goods and their number), price for goods and transport, means and date of delivery.
- Order Cancellation
3.1 Order Cancellation from the Purchaser’ s side
The Purchaser has right to cancel the order without any reason whenever before its binding acknowledgment. Once the order was placed as a firm order, only in case that the Seller shall not meet agreed delivery terms. In case the acknowledged order is cancelled, the Purchaser must indemnify damage arising out of such negotiations. The Seller shall set up a claim for damage compensation especially if the goods are purchased “made-to-order” which had to be arranged at customer’s request or in case that due to goods arrangement provable costs were already incurred. Cancellation fee may be up to 75% of the total price for goods. The order may be cancelled by e-mail.
3.2 Order Cancellations from the Seller ’ s side
The Seller reserves the right to cancel the order or its part in the following cases:
- the order could not have been firmly acknowledged (incorrect phone No., not available, do not respond to e-mails, etc).
Selling prices on website are given in Euros or in Hungarian forints without the fees for transportation. User’s transportation costs are automatically calculated when shipping address is indicated. Sending the order into our system the user acknowledges that he/she agrees with the price for delivery.
- Goods Availability
Your order shall be settled according to availability of our products in stock.
Your order shall be delivered to address you have specified as a place of delivery. We do as much as we can to meet all delivery dates given on our websites. However, we shall assume no responsibility for any consequences due to delayed delivery or loss of shipment caused by the carrier or unpredictable and impassable obstacle due to force majeure.In case the shipment is not delivered within an agreed period of time, enquiry shall start at carrier’s side and that can take several days. During this period it is not possible to carry out any financial refund or send the shipment again. When receiving your order you must check whether the products satisfy your order and are undamaged. In case of any discrepancies, write down all anomalies of the delivery in a form of hand written defects, sign it and do not take over the goods. Returned products may be accepted only if in original condition, particularly in original package, with all accessories.
- Cancellation Terms– Your Contentment or Money Paid Back
Should the product not meet your expectations, you have a possibility to return such product within 14 working days. You have right to terminate the purchase agreement without any deductions except the transportation costs. Within the mentioned period you can return the product at your own expenses together with an invoice and returned amount for goods shall be transferred via bank transfer to the customer’s account.The goods shall be returned by registered mail and insured at the carrier to the amount of the purchase price of goods. It is necessary in case of theft or loss due to carrier’s fault. Product return shall be at customer’s expense.
Only products in original condition and complete (with package material, accessories…), and undamaged shall be accepted. No incomplete, broken, damaged or dirty product shall be taken over.
We provide a 24 month warranty period on our products.
- Protection of Personal Data
All information you give us is necessary for processing and order delivery, invoice and warranty issue. Should the user not provide us with such data, we must cancel the order. When registering with our website you undertake to provide us with correct information. Any incorrect information is in conflict with General Provisions for sale and use of our websites.
We respect your privacy. To offer you valuable services we need to know some of your personal data. Such data are protected against any misuse and we guarantee that never shall we provide any third party with your contact information and data on your purchases. Using this internet shopping you agree with gathering and using information about you and your purchases under abovementioned terms. When registering as a customer, applicant for news, participant in survey and other forms of registration you automatically agree that you can be informed on news in our internet shop by e-mail.
Our internet shop reserves right to withdraw from safety warranty in case a server is attacked by an unknown perpetrator (hacker). This shall be the only case when the abovementioned rules on data handling shall not apply.